Latest insights

It was an evening full of emotion, goodness and real help. During the 4th Charity Ball of the Co-operative Bank in Szczytno it was possible to collect PLN 114,850 to support the charges of the Foster Families Association „Lepsze Dzieciństwo”.

50 participants, 16 Co-operative Banks and several hours of intensive workshop work - that was the meeting devoted to insurance products and cross-selling in everyday work with customers.

You often ask me where my success comes from and why clients choose me. I think the answer lies in the values that guide me in my daily work with people and organisations.

I have another certification ahead of me - this time FRIS®. As part of the certification process, I will do a free study with a consultation for 5 people.

After many months of working together as part of the Sales Academy and the Manager's Academy, the time has come for certificates, integration and a summary of the road we have travelled together with the team of the Co-operative Bank in Lubartow.

Intersect 2026 Cannes was a time of intense meetings, conversations and inspiration for me about how banking around the world is connecting physical and digital channels and transforming the customer experience.

In March, I took the decision to end my full-time job at BPS Bank, but I am not saying goodbye to the cooperative banking sector, with which I have been strongly associated for years.

Training the sales team in the language of benefits helps them to respond better to customers' needs, present the bank's offering more effectively and build lasting relationships based on trust.

Another workshop „The power of women's communication” is behind us, where together we learnt about behavioural styles, their strengths and how to better communicate and resolve conflicts.